Operating System
- Microsoft Windows 10
- Microsoft Windows 8.1
- macOS 10.13 or later
Web Browser Support Policy
To provide the best security and performance for our users, Humentum Support recommends that users use one of the following browsers to access the applications.
Older browser versions may have rendering or compatibility issues. When such issues are reported, Humentum Support will attempt to recreate on recent browser versions and in the event this cannot be replicated, the remedy will likely be a recommendation for clients to upgrade to one of the following browsers.
- Microsoft Edge – PeopleFluent supports Microsoft Edge in accordance with Microsoft’s support policy: https://docs.microsoft.com/en-US/lifecycle/faq/internet-explorer-microsoft-edge
- Mozilla Firefox (latest stable release) – Humentum supports Firefox’s latest stable release channel. Humentum Support also extends to Firefox’s specialized Extended Support Release (ESR). For Mozilla Firefox release notes, go to: https://www.mozilla.org/en-US/firefox/releases/
- Google Chrome (latest stable release) – Humentum supports Chrome’s latest stable release from the Google Stable Channel. For Chrome release updates, go to: https://chromereleases.googleblog.com/search/label/Stable%20updates
Deprecated Browser Versions
Deprecated browser versions have been tested and found to have serious problems when used to access Humentum.
WARNING: Using any of the following deprecated browser versions may result in loss of functionality, data loss, or both:
- Microsoft Internet Explorer 10 and below
- Microsoft Edge 14 and below
- Mozilla Firefox 59 and below
- Google Chrome 66 and below
Humentum Support strongly recommends that all clients update the browsers used to access TrioLearn to the browser’s latest stable release and to do so on a regular basis as the browser is updated.
Configure Pop-up Blockers
Users must either disable or set pop-up blockers to allow Humentum sites.
Enable Cookies
Humentum LMS requires user browsers be allowed to store cookies.